Our Client Team - Court Enforcement Services

Wayne Whitford

Director

Wayne is a founding Director and has over 30 years’ experience within the enforcement and debt collection sectors. He is the client champion within the company to ensure it provides them with individual attention and the highest level of customer service.

He is a Fellow of the Chartered Institute of Credit Management (FCICM). Wayne is a judicial specialist providing innovative recovery solutions for both commercial and consumer partners alike. He has particular expertise in High Court Enforcement, commercial rent arrears recovery (CRAR) and other enforcement routines, including local authority revenues and parking.

Wayne is also a Member of the British Parking Association (MBPA). He has been a member of the Credit 500 an index of the most influential people in the credit industry for 4 years.

Michael Whitaker

Director of Business Development

Michael is an experienced professional with extensive knowledge of both the legal and debt recovery sectors.

With over 25 years’ management and operational experience, Michael’s previous roles include being Head of Business Development at Legal Recoveries & Collections Ltd, and Debt Recovery Manager positions at law firms Knights and Rothera Sharp.

Michael is responsible for the development of new business and client development across the company’s full range of High Court and Civil Enforcement services, with a particular emphasis on the legal services sector.

Michael is also an active committee member with both the CICM and CCUA.

Neil Jinks

Head of Client Development & Communications

Neil is a debt enforcement specialist who has been involved in the management and development of legal debt recovery operations for several leading law firms in a career spanning 33 years.

Neil’s previous roles include being Client Development Director at leading international legal business, DWF plc., National Head of High Court Client Services at the largest enforcement group in Europe and he has also worked for HMCTS.

Neil is a Fellow of the Chartered Institute of Credit Management (CICM) and a member of CICM’s Advisory Council. He is also a Member of IRRV and President of IRRV West Midlands Association and an active CCUA committee member.

Neil has been recommended for Debt Recovery in the Legal 500 across several regions and has experience across all sectors.

Jon Tatam

Head of Commercial and Property Services

Jon has extensive experience in client, supplier and operational management. For several years, Jon has worked in the enforcement industry, where he has been involved in several high-profile and very successful operations. Jon’s previous roles include being Operations Manager with the Burlington Group and Property Services Manager at Andrew Wilson and Co.

Jon is responsible for the day to day management and service delivery of all clients and functions within the Commercial and Property Services Division.

Adele Whitehurst

Client Account Manager

Adele has over 20 years’ experience in client services management role.

Adele is responsible for monitoring, managing and maintaining the onboarding of new clients and ongoing performance of existing clients. She also reviews cases and contacts clients on a regular basis to discuss issues and performance.

Claire Brimson

Client Services Manager

Claire oversees the Client Services Team. The team is responsible for all day-to-day operational aspects for all clients. Claire has over 10 years’ experience within the industry.

Claire has extensive best practice Customer Service experience within the High and Civil Court Enforcement sector. Her previous roles have covered the breadth of client services relationship management.

Irvine Pickett

Business Development Manager

Irvine is responsible for developing new business, and building and managing strong relationships with existing clients, with the full portfolio of our services. He has over ten years’ client development and operational experience within the High Court Enforcement Industry having previously been Head of Business Development and Marketing at The Sheriff’s Office.

Prior to this Irvine spent 20 years within the Banking industry in various Business Development and Sales Management roles.

Katherine Lillie

Business Development Manager

Katherine’s experience includes business development and client services within the professional credit services and High Court enforcement sectors. She is responsible for managing existing clients and developing new business – within the North East in particular.

Hollie Wilsher

Business Administration Manager

Hollie joined Court Enforcement Services in 2015 and has held a number of positions in our Client Services and Administration departments. In 2019 she was promoted to Commercial & Property Services Team Leader.

In this role she oversees the day to day processes undertaken by the Commercial & Property Services Team. The team is responsible for the collection of Commercial Rent Arrears (CRAR), Commercial and Residential possessions, removal of trespassers and service charge recovery.

Our Client Team.